> Now that I think back, the problem might be that I installed the same The LED screen can't light up fast enough to > light up but everything becomes dead after the 2 seconds. > when the board has just connected to the PC. > Channel" will have any effect on the board is during these 2 second > The only time that pressing "Home", "Edit", "Patch Select" and "MIDI > button will light up for about 2 seconds, and then go out. > As described before, when I connect the XBoard to my PC, the "Home" > I got to the page, followed the instructions but the "good" or "bad" > delete it and contact the sender immediately. If you have received this message in error, please > message, or any action taken by you in reliance on it, is prohibited > intended recipient, any disclosure, copying or distribution of the > this message by anyone else is unauthorized.
> NOTICE: The information in this message is confidential and may be > ** Please retain all previous correspondence when replying to this > Also try different USB ports and let us know what happens. > It needs to be connected directly to a USB port on the motherboard and XBoard lights up for 2 seconds and is gone. The same problem persists with other ports. I do not use hub the USB is directly connected to the PC. Once I receive this information and issue the RMA, you will get aĬonfirmation message that will include an RMA reference number and You will need to send in the XBoard and a copy of a sales receipt Please call us for an RMA at (405) 743-0464 or fill out the informationīelow. I'll include the entire email log with the customer support here:
So has anyone encountered the problem before? Do I really need to ship my board back to E-MU and let them fix it? Please help! Ask for clarifications if you need to.
#XBOARD ILLUMINATOR SKATEBOARD LIGHT UPDATE#
After this the board will show up in Windows as an "Unknown Device" and so far I haven't found any ways to update it or anything. Whenever I connect it to the computer, the Home button will light up for about 2-3 seconds, and then the whole keyboard dies. Then, after formatting my computer, as I was installing the driver, I installed the same firmware on the board, again. Before doing that I really want to make sure that this is absolutely necessary and that it's not just some stupid button that I could've pressed and voila.īasically, I had the lastest firmware installed on the XBoard. Been talking to the E-MU Customer Support and their final suggestion is for me to ship the board back to them to fix it. Recently I seriously messed up my XBoard 49.
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